Manual driver check calls drain time, inflate costs, and frustrate both teams and customers. The Check-Call Automation Agent from Bear Cognition solves this by automating check calls and status updates around the clock. Unlike traditional manual processes that are repetitive, error-prone, and inconsistent, our AI-driven solution ensures real-time visibility, seamless communication, and improved customer experience.
Designed For You
The Check-Call Automation Agent is built for freight brokers and 3PLs who:
​
-
Handle hundreds of daily loads that require constant updates
-
Want to eliminate repetitive manual driver calls
-
Need real-time, accurate location and status visibility
-
Value improved customer experience and operational efficiency
-
Aim to scale without adding headcount
Operational Challenges
Freight operations require constant communication, but manual check calls often:
​
-
Consume hours of staff time daily
-
Provide inconsistent or delayed updates
-
Miss critical status changes
-
Increase costs as teams scale
-
Cause frustration for drivers
-
Create blind spots that put customer trust at risk
Our Solution
Using customized AI configurations, the Check-Call Automation Agent:
​
-
Automates driver check calls 24/7
-
Integrates seamlessly with TMS systems
-
Uses natural language processing to interact with drivers, call centers, and dispatchers
-
Confirms load status and location in real time
-
Eliminates wasted hours on repetitive tasks
-
Improves data accuracy and visibility
-
Scales effortlessly with your operation
-
Continuously learns to improve recognition, accuracy, and speed
What You Can Expect
Quick Time-to-Value
Expected ROI within 1-2
months
Scale without Headcount
Eliminate hours of manual calls daily
Improved Accuracy
Consistent, reliable updates every time
Reduced Costs
Lower labor spend while improving service
Better Visibility
24/7 operational transparency
Happier Customers
Faster, more reliable communication
Features
24/7 Check Call Automation
-
Always “listening” and responding. Drivers and dispatchers provide updates automatically.
Seamless TMS Integration
-
Connects directly with your TMS, updating statuses in real time.
AI-Powered Conversations
-
Guides calls to capture accurate load status and location details quickly.
​Self-Learning Intelligence
-
Adapts with every call, improving speed, accuracy, and driver experience over time.
